Shipping Policy
Shipping Policy
1. Shipping Locations
DJI offers shipping to various locations within the Philippines. Shipping costs may vary depending on the delivery address and product size.
2. Order Processing Time
Orders will be processed within 1-2 business days from the time of order confirmation. Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Methods
We offer the following shipping methods:
Standard Shipping: Delivery within 5-7 business days.
Express Shipping: Delivery within 2-3 business days. Shipping times may vary based on location.
4. Shipping Fees
Shipping fees are calculated during checkout based on the weight and size of the product and the destination address.
5. Tracking Orders
Once your order is shipped, you will receive an email with tracking information to track your shipment.
6. Delivery Issues
In case of delivery issues such as delayed or lost shipments, please contact our customer service team immediately. We will work to resolve the issue as quickly as possible.
7. Customs and Duties
For international shipments, any customs duties or taxes will be the responsibility of the customer. DJI is not liable for any customs charges that may apply.
8. Returns and Exchanges
Please refer to our Returns and Refund Policy for information on returns, exchanges, and refunds.